Emotional intelligence, or EQ, refers to the ability to understand and manage our own emotions, as well as the emotions of others. It’s a crucial aspect of our overall intelligence and has a profound impact on our personal and professional
Word of the Year for 2021
Do you choose a word of the year? The best leaders are continuously working to improve themselves and this is one way to do that. The purpose of choosing a word for the year is to think about an area
Assertive Communication: Focus on Facts, Not Feelings
I was in Milwaukee recently working with a group of managers to develop assertive communication skills. We started by discussing the role personality plays into communication styles and everyone took an assessment. A personality assessment provides critical insight into your
Do you have a bucket or a sieve of self-esteem?
Imagine waking up in the morning with a full bucket of self-esteem. You feel great. Then you start thinking. The cares and concerns that were erased overnight come back and that bucket turns into a sieve. Some days we can
Do you have to or get to?
During introductions at a recent professional development conference where I was the keynote speaker, one woman made it clear that she had to be there. It was evident by the sour look on her face that she wasn’t very happy
Are you going for the sweet spot or playing it safe?
The 4th hole at The Refuge golf course is designed so you have to lay up at a sharp dog-leg left. There are three (technically four if you count the water, but who would want to do that?) places your
I know, I know, I know
I recently wrapped up a training session for a company by asking the group to share one take away from the class. As they went around the table, almost everyone said something along the lines of “I already knew this
Handling the Unexpected
Recently, I traveled to the mountainous region of northern New Mexico to deliver a business writing course for a client. I never know what I’m going to find when I arrive at my destination so I have adopted the philosophy
One Quick Way To Regain Focus and Get Back on Track
Do you ever feel like you’re busy all the time but not accomplishing anything? Let’s face it, there are a lot of things vying for your attention. Distractions like social media, the news, emails, texts, and apps that you only
Catch the Wave of Success
The exciting thing about life is that you never know what’s right around the corner. But… it can be hard to maintain a feeling of excitement and anticipation when you’re working hard to achieve something and it doesn’t seem like