You feel busy, you know you do a lot of work, you want to delegate, and you even have people who are looking for more work to do but when you try to think about what you can delegate you
Ditch the ‘Wich: Switch to a Feedback Formula That Works
Are you familiar with the “sandwich technique” for giving feedback? It goes like this: start with a positive; share a negative; end with a positive. It can be effective, if used correctly. Unfortunately, too many conflict-avoidant leaders use it to
Emotionally Intelligent Communication Habits for Leaders
We’ve all seen it. The leader who receives bad news in a meeting and with a loud outburst of disgust, slams their fist on the table. Or, the leader who becomes overcome by their emotions and breaks down in tears.
Got a Minute? Stop Interruptions With a Simple Method
“Hey, got a minute?” How many times a day do you hear that? I call these “Got-a-Minute” meetings. If you accept every “Got-a-Minute” meeting you get invited to it’s hard to get anything else done. No wonder, researchers at the
Motivating the Unmotivated
When Mary started with the company, she was enthusiastic, energetic, and consistently the top sales person on the team. She got along well her co-workers and was known for her superior customer service skills. Over time something changed. Mary began
Listening to Your Team: 3 Times When You Should
Listening is a powerful leadership practice. One way to stop any complaints from your team about your listening skills is to use a participative leadership style. This is a style of leadership that actively seeks out input and ask for
Word of the Year for 2021
Do you choose a word of the year? The best leaders are continuously working to improve themselves and this is one way to do that. The purpose of choosing a word for the year is to think about an area
Time Bandits – 3 Steps to Stop People from Stealing Your Time!
If you work remotely either part-time or full-time, temporarily or permanently, you have probably discovered that you are a lot more productive when you are not in the office. The main reason for the increase in productivity is that people
Perception is Reality: What Message Are You Sending?
Have you ever thought about the message you’re sending when you’re not saying word? It’s worth thinking about because the perception others have of you impacts trust, credibility, and influence. How you are perceived is how you are received. A
Appreciation: Catch Them in the Act!
Do you ever feel like there is way too much appreciation going on in your workplace? If you said no, you’re not alone. Your team would probably say the same thing. In fact, a Gallup study revealed that 65% of