Every organization has an event that occurs every year, if not more frequently, that is out of the normal scope of daily business. Yet somehow managers are taken by surprise, even though it happens every year at the same time.
Can leadership qualities be developed? If not, most people would be excluded from leadership roles. I recently pulled an old John Maxwell book, ‘Becoming a Person of Influence’, off my bookshelf and as I was flipping through it I was
How to get employees to do their job? That’s the biggest question I get when training managers. One new manager told me about a difficult situation he was facing. He was dealing with a challenge common to many managers –