Have you ever tried to give feedback to an employee that resulted in an hour-long conversation with no resolution? If so, you may have experienced what I call the Drama Vortex. The Drama Vortex is a conversation that spirals out
5 Good Reasons to Delegate Now
We all know that good leaders delegate tasks as a tool to grow and develop their team. And we all know that managers aren’t delegating enough (Gallo, 2012). We also know that focusing on the WIIFY (What’s In It For YOU)
Respect is the Key to High-performing Teams
Have you ever worked for a leader you didn’t respect? If you have, then you know how hard it can be to stay motivated. When it comes to developing leadership excellence, earning respect is key because of the negative impacts
Overcoming Language Barriers
One day on vacation in Playa del Carmen, Mexico my husband and I were sitting outside the house we were staying at when another couple walked by and asked us a question in German. Despite 3 years of high school
Bias Against SWM’s (single working mom’s)
Every now and then I’ll see a headline or hear someone (a favorite talking point during election cycles) using the term ‘single working mom’ with the unmistakable tone that every single working mom is struggling to make ends meet. The
Shining the Light on Unconscious Bias
Don’t judge a book by its cover. We’ve all heard it. We’ve all done it. We make first impressions of other people based on what we see. First impressions last and first impressions are usually made within the first few
How to Recognize and Respond to Your Manager’s Motivation Needs
Understanding motivation is a critical trait of good managers. Most leadership training focuses on the manager of the team recognizing and responding to employee’s motivational needs. That’s good, in fact creating an environment that is motivating is critical for developing
3 Common Mistakes Managers Make (even experienced ones)
At a recent management skills workshop, one participant who has been a manager for over 20 years was so relieved that he was finally getting some leadership training. He made a point of letting me know how grateful he was
The Case of the Black Friday Surprise
Every organization has an event that occurs every year, if not more frequently, that is out of the normal scope of daily business. Yet somehow managers are taken by surprise, even though it happens every year at the same time.
Leadership Qualities (Part One)
Can leadership qualities be developed? If not, most people would be excluded from leadership roles. I recently pulled an old John Maxwell book, ‘Becoming a Person of Influence’, off my bookshelf and as I was flipping through it I was
